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Basic (In Stock) Assembly Component Not Included In PCB Assembly Order.
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Frendor 10 months ago
**Basic (In Stock) Assembly Component Not Included In PCB Assembly Order.** According to JLCPCB/Parts there are thousands in stock. However, this component is not included in the assembly process. I've emailed JLCPCB (Twice) over the last 2 weeks asking for assistance but have not received a reply. Can this issue be fixed so I can continue with my order. Thanks Frendor. ![tempsnip_3.jpg](//image.easyeda.com/pullimage/cJndGS8RA9CE8RaU46WGkLyaUi6mw9l37vgBZvkH.jpeg) ![tempsnip_2.jpg](//image.easyeda.com/pullimage/40DZzBARAJWCXx7r5jR7NET39tusMhB3dowrrqWz.jpeg) ![tempsnip_4.jpg](//image.easyeda.com/pullimage/OvslwY0NaRHWhoSRROxcj0jDC9fxvg1IeB45N63T.jpeg)
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JLCPCBsupport 10 months ago
Hi Frendor ， So sorry for that you didin't receive our emails . We replied, but it didn't seem to be sent successfully to your email box. Now the support sends one new email to you , please check . About this question : You need to comfirm this part LM358DR2G in the "Select Parts" step, only the confirmed parts can be assembled as below picture as shown . ![image.png](//image.easyeda.com/pullimage/3t3QblsIktNb6EZy0C940HpjLWM3aAEfJJY72dJL.png)
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Frendor 10 months ago
Hi, > About this question : You need to comfirm this part LM358DR2G in the "Select Parts" step, only the confirmed parts can be assembled as below picture as shown That's the problem... it is not showing up in the "**Selected Parts**" step! Even though it's included in the BOM, It's in stock and it's a basic assembled part. ![tempsnip_6.jpg](//image.easyeda.com/pullimage/1V7IjHKRPN65oa5LTFkIs99s6LpAZxeNbFxfuBSb.jpeg) ![tempsnip_7.jpg](//image.easyeda.com/pullimage/KOlGPUrHyZTROlmHzHBsqpb7KQmz6JBT9ddQxTaq.jpeg) ![tempsnip_8.jpg](//image.easyeda.com/pullimage/b1YnEHFS0yQl62d7C5CoWUKwtrpvhM7MOUwp0Ox9.jpeg) Frendor.
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JLCPCBsupport 10 months ago
Hi Frendor ， Maybe there is the problem with the file . Please send your file (gerber BOM , CPL ) to our [[email protected]](mailto:[email protected]) .  The support will check . Regards, JLCPCB
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Frendor 10 months ago
Hi, You already have the files. However, I've just re-sent them for the 3rd time. Frendor
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