How can I cancel the order
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Himanshu Dewangan 2 months ago
 have ordered 2 type of pcb in which first pcb went in production and in second pcb they are telling that there is three pcbs in that same file so they are giving the option to cancel or to pay extra charges for that so, I want to cancel that order how can I cancel the second pcb order
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JLCPCBsupport 2 months ago
Hello ; Thank you for your post, regarding your description, you have made an order that combines many PCB designs and some of them has been approved for production but some other has failed to pass the audit step. If this is the case then all what you do is checking the "order history" in your account where you will find the full order that contains the different designs and for those who haven't been approved you will have two options : cancel the order or replace the production files as it shows the following image ![118951088_1111921825892728_7924650398972546737_n.jpg](//image.easyeda.com/pullimage/H42HDjQkOAMy0ClXCGuN0VkrEg8rOiB7TMe4moLF.jpeg) You will get an Email already once we find a problem in the files that you have uploaded, you can also send a direct Email to our support team or meet our support team through the live chat available in the website home page. Thank you again for posting here, any further help just let us know.
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