@JLCPCBSupport please take a look at this.

@cjohnson Sorry for the mistake. Dear sir, could you order again?

@cjohnson dear sir, is the problem solved?

@JLCPCBsupport Yes, the issue was resolved yesterday. Thank you for checking up on this. One thing of concern, was this order was grouped together with 1 or 2 other PCB orders, and we never received an email about the cancellation. Our purchasing agent couldn't figure out why we didn't have the boards after 2 other orders had came in, then looked at our account and saw that it was mysteriously cancelled. We replaced the file on the order 3 or 4 times in total (all the same exact file, since we already have a production stencil for this design). The order is in production now, I'm just hoping next time when we re-order we don't need to go through this again. Have a good CNY :)

@JLCPCBsupport I actually spoke too soon. Our order is still showing as audit failed, I'm hoping the status changes tomorrow morning, but at the moment everything is not 100% good to go.

@cjohnson I contacted our customer supporter, she said that your order was approved, just some fee required to pay. Hope you enjoy our service. Happy Chinese New Year to you all, the lovely supporter of JLCPCB！

@JLCPCBsupport Okay, just checked our purchasing agents account and now everything is in order. They are in production! Of course, you and your whole team as well!