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Lost Password and Signup E-mail Address No Longer Active
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adi8422 2 years ago
Hi All, Is there any way EasyEDA can help me to retrieve a forgotten password (even just the first letter of the password) from my old EasyEDA account ? The original e-mail address used to open the account is no longer active either. Just the first letter of the password would be enough for me to figure out the rest. I know the original account email address and the user name and a description of the PCB and circuit diagrams this old account has saved. All I need is a single letter password hint. Many thanks. <br> <br>
Comments
UserSupport 2 years ago
Hi we don't know the passwork, it was encrypted maybe you need to try other way to remember the password thanks
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adi8422 2 years ago
Thankyou for your reply. So if I can prove it's my account, are you able to change the account email address for me ? This would mean I could than change the password and gain access once again.
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adi8422 2 years ago
@usersupport Thankyou for your reply. So if I can prove it's my account, are you able to change the account email address for me ? This would mean I could than change the password and gain access once again.
Reply
UserSupport 2 years ago
@adi8422 Hi maybe you can try to contact with [support@jlcpcb.com](mailto:support@jlcpcb.com)
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你现在访问的是EasyEDA海外版,建议访问速度更快的国内版 https://lceda.cn(需要重新注册)
如果需要转移工程请在个人中心 - 工程 - 工程高级设置 - 下载工程,下载后在https://lceda.cn/editor 打开保存即可。
有问题联系QQ 3001956291 不再提醒
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