Minimum order number
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Kaisha 2 months ago
In the SMT library there are a number of parts that have a minimum order number.  For example the <span class="colour" style="color:rgb(34, 34, 34)">TPS54394PWPR has minimum order number of 2000, and yet you only have 32 in stock.</span><br> <br> <span class="colour" style="color:rgb(34, 34, 34)">First of all, why would any small-scale/hobbiest creator need 2000 buck regulators?  At those numbers I can go to pretty much any PCB manufacturing house and I wouldn't be stuck with a limited catalog of parts.</span> <span class="colour" style="color:rgb(34, 34, 34)"></span> <span class="colour" style="color:rgb(34, 34, 34)">On top of that, if you only have 32 in stock, how could anyone ever use this item, since (AFAIK) there's no way to order new items that are out of stock?</span>
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JLCPCBsupport 2 months ago
Hello ; Please carefully read the parts description, the minimum order quantity is 1 piece as it shows the below image token from our official Parts library that you can visit through the following link : [https://jlcpcb.com/parts](https://jlcpcb.com/parts) ![jlcpcb.png](//image.easyeda.com/pullimage/NgT68UIzz3mu5fhspETbuU5ZNxCKyZlOft6zLhiH.png)
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Kaisha 2 months ago
That wasn't the case when I posted the question.  The question still stands.  Why are there parts with minimum orders such that it would be impossible to use them with your service? Here's another example: ![MinOrder.JPG](//image.easyeda.com/pullimage/wk90xDFKHoXyrY3Pr7GUkzkD2lVoYXKTXA89tvz9.jpeg)
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JLCPCBsupport 2 months ago
@Kaisha Thank you for your time to write to us here. Please consider that we are handling stocks depending on our logistics plans which is already related to our suppliers, yet, you still able to suggestion some improvements by sending an Email to [[email protected]](mailto:[email protected]) there you can have a direct contact with our parts stocks responsible. We are counting on your understanding.
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Kaisha 2 months ago
You guys are doing a fine job, don't take this question as a criticism or insult.  It just seems strange that there are parts that couldn't be used, even if one wanted to, on your SMT parts list.  I just don't understand if it's a mistake, if I'm reading it wrong, or exactly what the intention is...
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JLCPCBsupport 2 months ago
@Kaisha Your comments are always welcomed and we are happy to hear from you because the customers suggestions are the key to make improvements. You didn't read the part description wrongly, each part has a minimum order quantity "MOQ" and this MOQ could be high for some parts relatively to the supplier. But you still able to very the this Minimum Order Quantity and the ability to use the parts that have stocks less then the MOQ by sending Email to [[email protected]](mailto:[email protected]) and you insert in your Email all the part references that you want to check, this will help you to save time and to get a precise guidance. We are counting on your understanding.
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