Your project is private.
You will need to share your project publically or privately with Support.
https://easyeda.com/Doc/Tutorial/share.htm#Sharing
https://easyeda.com/page/contact
* Did you check the Gerber files before you submitted your order?
Without sight of your EasyEDA project we can offer little other than guesses.
If you can share your project with `[my_username]@easyeda.com` I can have a look.
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