Dear Koosjr, Thanks for your support and feedback to us. So sorry for the inconvenience cuased to your order. As for the text problem you mention.  we will update the improper text soon in the future. Please give us some time to uprade the website, thanks for your suggestion. As for the order refund problem, if I am right that you placed an order which contained ten PCB prototype service, and one board was cancelled and refunded for there was an design issue. Generally we will cancel and refund the order if there is a design problem with the Gerber file you uploaded, we will send you an email to inform you or ask for your confirmation about the design issue. And you can add a new order to your precious unfinished order to get your cancelled PCB gerber deisgn uploaded for production, I know this is a little bit inconvenient as well. We are trying to make a direct fixed Gerber file replacment function on order management control panel, it will take time, we will keep on improving users experience. Thanks for yourt feedback again for making us more better. Here is a new order management function updated on our website, you will have the choice to put the left other boards on production in the same order if there is board having design issue, or to hold the whole order from production till you fix the PCB deisgn and re-upload it for produciton. As for the delay you mentioned, please keep an eye on the order status and the email inbox to check if there is any issue with your order till all of the boards are in production without problem. Generally  we will inform you instantly if there is any problem with your design to avoid possible delay caused to your order. Any question or order issue, please contact with [support@jlcpcb.com](mailto:support@jlcpcb.com), there will be special JLCPCB service team to solve your problem more rapidly and effectively within 24 hours. Best Regard Eunice Yin JLCPCB Group