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PCB SMT 3D/CNC Feature Requests Bug Reports

Ordering SMT assembly problem

598 5

MikeDB 1 year ago

I've been trying to order a PCB and assembly for past two days. It goes through all the stages, then shows me the price and so on. But when I click Add to Cart it goes away and never returns. I've checked on my cart on the JLCPCB website and the popup says Cart is Empty, followed immediately by another popup saying Server Internal Error. Anybody else seeing this, and/or know a solution ?

Electron 4.2.10 Windows 10

Comments

JLCPCBsupport 1 year ago

Hello Mike; Could you please provide your account number and a screen-shot of the error message. I recommend that you clear the memory cache of your used browser, such error could happen due to the archived website cookies, or maybe try to place your order through another browser. Please let us know the progress.

Chrome 109.0.0.0 Windows 10

MikeDB 1 year ago

Hello. I'm ordering through the desktop version of EasyEDA so I don't use my normal browser.

Electron 4.2.10 Windows 10

MikeDB 1 year ago

Hello again It works if I use the browser based edition but NOT if I use the Desktop Client which I prefer because I get more desktop space, and it uses less memory. Can you put this as a bug in the Desktop Client for fixing next release.

Firefox 109.0 Windows 10

andyfierman 1 year ago

@mikedb, You can edit your post to change the Category of your topic to: JLCPCB - Bug Reports: ![image.png](//image.easyeda.com/pullimage/wcbi6iWRReJwURkRi7MCav763a680IflJbMkSqpK.png) ![image.png](//image.easyeda.com/pullimage/g1QWDeIXmN2oSMGR8GLw7c3ijxfH6vJWGRAWYZvt.png) :)

Chrome 109.0.0.0 Windows 10

JLCPCBsupport 1 year ago

@mikedb Hello again, Could you please share a screen-shot showing the error message displayed on JLCPCB website. Thank you.

Chrome 110.0.0.0 Windows 10

你现在访问的是EasyEDA海外版，建议访问速度更快的国内版 https://lceda.cn(需要重新注册)
如果需要转移工程请在个人中心 - 工程 - 工程高级设置 - 下载工程，下载后在https://lceda.cn/editor 打开保存即可。
有问题联系QQ 3001956291 不再提醒

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