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Poor Communication (and PCB Service)
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Jo_de_Beest 6 years ago
> Gesendet: Donnerstag, 3. April 2017 um 15:29 Uhr Von:<--------@web.de> An: Nicole <nicole@easyeda.cc> Betreff: > about your PCB order ZVJUSs2Cc from EasyEDA > > Please Produce the PCBs with 1oz > Yours sincerely, Jonas Werner > > Gesendet: Samstag, 01. April 2017 um 12:48 Uhr Von: Nicole <nicole@easyeda.cc> An: "Jonas Werner" <---------@web.de> Betreff: > Re:Aw: about your PCB order ZVJUSs2Cc from EasyEDA Dear Jonas, > > Hi.Good day. > Your PCB copper weight is 2oz .As the below,here data is 0.15,and it cann't meet to the actual production needs. > Maybe you have to change the desgin or change copper weight from 2oz to 1oz. > Please refer to: https://easyeda.com/Doc/Tutorial/PCBOrderFAQ#Copper-Weight > You can re-upload ,the link is: https://easyeda.com/order/detail?oid=ZVJUSs2Cc > Or you can send the new files to me , thanks. > > ------------------ Original ------------------ From: "Jonas Werner"<----------@web.de>; Date: Fri, Mar 24, 2017 00:55 AM To: > "Nicole"<nicole@easyeda.cc>; Subject: Aw: about your PCB order > ZVJUSs2Cc from EasyEDA > > Dear Nicole, According to your link > (https://easyeda.com/Doc/Tutorial/PCBOrderFAQ#Copper-Weight), you are > able to produce PCBs with a clearance of 5mil which corresponds > 0,127mm. The PCB I'd like to order does not exceed 0,15mm which is > 5,9mil. Am I right or is it my convertion mistake? Please correct me > if I'm wrong. Yours sincerely, Jonas Werner > > Gesendet: Donnerstag, 23. März 2017 um 08:18 Uhr Von: Nicole <nicole@easyeda.cc> An: <--------@web.de> Betreff: > about your PCB order ZVJUSs2Cc from EasyEDA Dear Jonas, > > Hi.Good day. > Your PCB copper weight is 2oz .But the clearance between the tracks is only 0.15mil,we need at least 0.25mil. > According to the actual production needs, maybe you have to change the desgin or change copper weight from 2oz to 1oz. > Please refer to: https://easyeda.com/Doc/Tutorial/PCBOrderFAQ#Copper-Weight > You can re-upload ,the link is: https://easyeda.com/order/detail?oid=ZVJUSs2Cc > Or you can send the new files to me , thanks. After the email traffic I thought that my PCBs were produced. When the status of my order did not change, I wrote to the support which answered the following: > On Fri, Apr 21, 2017 at 11:45 AM, support easyeda <support@easyeda.com> wrote: > Hi, Your PCB has problems, can't be fab, nicole@easyeda.cc sent > emails to you ,dyou don't reply And you can ask your full money back > > > On Fri, Apr 21, 2017 at 11:44 AM, support easyeda > <support@easyeda.com> wrote: > > Hi, > Your PCB has problems, can't be fab, nicole@easyeda.cc sent emails to you ,dyou don't reply > > > > > On Fri, Apr 21, 2017 at 12:58 AM, tawk.to <noreply@tawk.to> wrote: > > Offline message sent by Jo_de_Beest > > Offline message sent on Thursday, April 20, 2017, at 16:58 (GMT+0) > Site : easyeda.com > Submitted From : https://easyeda.com/order/history > Name : Jo_de_Beest > Email : -------------@web.de > Message : Hello, I just want to know if my order is already shipped the state is still producing... an it has been 3 weeks since. yours sincerly Jonas Then, 3 hours later, this mail from Nicole came: > Dear Jonas, > > Hi.Good day.Your order has been shipped.The link is :http://www.17track.net/en/track?nums=RF446494970SG > Thanks for your attention. I have no high expectations that I get the PCBs. Probably my package will be one of those that "disappears" on the way...but you know what they say the hope dies last.
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cpsorin 6 years ago
Did you received the PCB's ?
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