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URGENT Placed order with defective gerber file project
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skyn3t 6 years ago
URGENT I Placed order of 200 PBC's with defective Gerber layout . please stop my order it has short circuit and i have the right layout to send . it has been 24 hours now. please help me
Comments
dillon 6 years ago
Hi, We can't help you. All your PCBs are fabricating, no way to stop . I am sorry to hear that.
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skyn3t 6 years ago
I have $300 down than ?
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skyn3t 6 years ago
is only have 24 hours when i placed my order I don't think is something you can't say no
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skyn3t 6 years ago
Here is my order # zZTNHZhys
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support 6 years ago
@skyn3t I double check your PCBs process, No way to stop. Why you can't stop . EasyEDA PCBs are use a group fab flow. Your PCB and others PCB will be the same big PCB panel, at last step we cut them down and seprate, this is why we need a order ID on the PCB. **Try to think If we stop your PCB, we must stop others.** You are not the only person to ask us to stop, but your PCBs are 26hours ago, no way to do any thing.
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skyn3t 6 years ago
I"m sure there's is something you can do.because my last order has been 2 weeks in the Producing process. how come you can't stop something that has only 26 hours after i placed the order?
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support 6 years ago
Your Last PCBs are shipped, just becasue the https://en.wikipedia.org/wiki/Dragon_Boat_Festival for the delay. At present, no one can stop the PCB after the processing flow. Why you told $300 ? your PCB are $127.90 , if you stop the ship, we can refund your shipping cost.
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skyn3t 6 years ago
Yeah you right is 127.90 my bad sorry for that. but i'm sure my pcb is not even close to get into the machines
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support 6 years ago
@skyn3t We have sent the email materials to you. Hope it is OK
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skyn3t 6 years ago
I will check it
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