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Can't make order from jlcpcb - solved
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jonez7 6 years ago
Hi, I have gerber files ready and tried to make order from jlcpcb. When uploading gerbers, it starts correctly and after a while, this appears: Your upload has finished processing. Enter the project details below and we'll move on to checking all the individual layers to make sure that they're correct. So, this leads to situation where I can't make an order at all. Earlier, it has detected board size etc from gerbers, but now it does not. Any ideas what's the problem? Also tried with earlier order done from jlcpcb, same thing happen with those gerbers which have been working, so I doubt that this is some kind of bug somewhere. Update: it seems to work such way that order goes into review first with user supplied details. After review it can be ordered. But, it's quite confusing that user needs to enter board details even though gerbers are loaded.
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Selina 6 years ago
Hi, Yes, this situation would happen sometimes, JLCPCB website may not recognize all the files. If you meet this problem, please just fill in the dimensions and continue placing your order. We can still receive your order in that way. Please rest assured that our engineers will review your files before put it into production. If there is any issue about that, we will let you know. :)
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