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Can't order PCB
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Steven Lawler (Slyke) 5 years ago
When clicking the "Order at JLCPCB" button after generating the Gerber file, the popup says "Connecting to server..." for about half a second, then it goes away and nothing happens. There are no errors in the Javascript console. There are 2 AJAX calls that happen (save and some Gerber version call) and both return a status of 200. Inspecting the calls show that everything appears successfully. If I go into the Save API call and look at the returned URL in the JSON object, I can extract the JLCPCB url and manually navigate to it in my browser. The URL looks like: [https://jlcpcb.com/quote/eda?eadLink=2&uuid=XXXX27XXX3ecXXX6995XXX563078X](https://jlcpcb.com/quote/eda?eadLink=2&uuid=1bae270723ec46d6995f3456307814cd)XXX
Comments
MikeDB 5 years ago
Try again another day - their servers are to be honest very poor.  They offered me a component discount and then lost it when I ordered my first boards from them.  But the PCBs are very high quality so I've continued with them, but never bought from LCSC again.
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UserSupport 5 years ago
hi does it work now? whether if your PCB is very big? if still same, please right-click the project folder and download and send to us. [support@easyeda.com](mailto:support@easyeda.com) ![image.png](//image.easyeda.com/pullimage/90Iu0UNQCZVP9BOFgrLgb87GNsM95BkrGMs0FeP8.png)
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UserSupport 5 years ago
@MikeDB Hi "but never bought from LCSC again." any problems?  LCSC will improve they service..
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Mikael Engström 5 years ago
@UserSupport, I got the same issue. When klicking on the Order at JLCPCB-button nothing happens.
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GilgaFrank 5 years ago
Same here. In the web browser the "order at JLCPCB" button does nothing.
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MiniMax 5 years ago
Hello, if you are using chrome it might be the inbuild adware/popup blocker. Please check for an little red cross in the upper right corner of chrome. Click on it and than click on the shown link. Hope I could help. Regards
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MikeDB 5 years ago
@UserSupport  [UserSupport](https://easyeda.com/UserSupport) 3 days ago @MikeDB Hi "but never bought from LCSC again." any problems?  LCSC will improve they service.. Hello - I had a long discussion with Elma at LCSC but at the end of the day I'd lost all confidence in their service I'm afraid.  There's a huge issue with parts going out of stock all the time which stops orders being placed.  I obviously can't split the orders because I'd end up with two lots of DHL charges, which are often for as much as the components are worth.  RS ship all orders free whilst Avnet Europe are often actually cheaper than LCSC so I've usually got things covered. Conversely I've stopped using all over PCB suppliers now and only use JLCPCB because they are so good.
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