You need to Create a Project and stay online at least 60min in Editor for posting a Topic.
Continually being told wrong username or password.
111 13
pommie 2 months ago
I've mentioned this in another thread but it's really frustrating and nothing seems to being done about it. For the last week or two I keep getting told by EasyEDA and JLCPCB that my credentials are wrong when they are definitely not wrong. Something broke and it's driving me mad. There is, of course, an easy fix, click change password, enter previous password and all good again. HOW MANY TIMES  DO I NEED TO CHANGE MY PASSWORD TO THE EXACT SAME PASSWORD BEFORE SOMEONE WILL SORT THIS OUT OR TELL ME WHAT I'M DOING WRONG. Mike.
Comments
pommie 1 month ago
A quick update. I used my username (rather than email address) to login some days ago and the problem seems to have gone away. No idea why. After I changed my password back to what it previously was I could login with my email address. If it happens again I'll update. Mike.
Reply
andyfierman 2 months ago
@pommie, As I posted above: "You need to provide either a series of screenshots or a video (preferably in animated gif format) showing exactly what steps you are taking that demonstrate this behaviour."
Reply
pommie 2 months ago
A picture of what? Mike.
Reply
andyfierman 2 months ago
@pommie, [A picture is worth a thousand words.](https://en.wikipedia.org/wiki/A_picture_is_worth_a_thousand_words)<br> <br> :)
Reply
pommie 2 months ago
Also, just tried to reproduce it and can't. It seems to be random. Mike.
Reply
pommie 2 months ago
After it tells me my credentials are wrong, I press forgot password, enter my email address, go to (from email) "change password link" use chromes saved password (twice - for the confirm box too) to change it back to what it used to be and then I can log in. Which bit do you need me to explain better? Mike.
Reply
andyfierman 2 months ago
@pommie, You need to provide either a series of screenshots or a video (preferably in animated gif format) showing exactly what steps you are taking that demonstrate this behaviour.
Reply
pommie 2 months ago
And, yet again!!!!!!!!!!!!!!! Plus I now have to do a more complex capcha. Such a time waster.
Reply
pommie 2 months ago
It just did it again!!! Not only is it logging me out, it's changing my password (no idea what to), I use the password stored by chrome to change my password back to what it was and then it works. I can also then login using brave browser with the old credentials.
Reply
UserSupport 2 months ago
Hi I test my username(with different case) and password it will not show like your error
Reply
pommie 2 months ago
Standard online and it happened with JLCPCB yesterday. Same fix - change the password to the exact same password. Not happened with any other site, if it does then it must be something on my machine and I'll let you know. Mike.
Reply
andyfierman 2 months ago
@pommie, Which version of EasyEDA are you seeing these issues with: 1. Standard/Pro; 2. Online/Desktop?
Reply
pommie 2 months ago
I even use the saved password in Chrome to change my password to what it already is!!!!!!!!!!!!!!! How is that even possible. Mike.
Reply
Login or Register to add a comment
goToTop
你现在访问的是EasyEDA海外版,使用建立访问速度更快的国内版 https://lceda.cn(需要重新注册)
如果需要转移工程请在个人中心 - 工程 - 工程高级设置 - 下载工程,下载后在https://lceda.cn/editor 打开保存即可。
有问题联系QQ 3001956291 不再提醒
svg-battery svg-battery-wifi svg-books svg-more svg-paste svg-pencil svg-plant svg-ruler svg-share svg-user svg-logo-cn svg-double-arrow
We use cookies to offer you a better experience. Detailed information on the use of cookies on this website is provided in our Privacy Policy. By using this site, you consent to the use of our cookies.