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Export 3D file (.STEP) when devices have custom 3D models
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alindsay24 8 months ago
Hi, I am not able to export my PCBA with the custom models that I created for some of my devices. The devices circled in green have custom 3D models that I imported: ![image.png](//image.easyeda.com/pullimage/rECuZB8hCVSq1QK3SH4DSyD2xaukHmbqOx62LmFj.png) When I view it in EasyEDA Pro it has all of the 3D models like so: ![image.png](//image.easyeda.com/pullimage/87Hs2Tpm3Et9W6mkVy3EnvrFSHvTsKJTWYV4wRoB.png) But when I export the .step and open it in any CAD software those two components are missing: ![image.png](//image.easyeda.com/pullimage/peJiINFDKjJNMQyPJpHQ0zr4cyFTeJGO10EcnvVD.png) I've also noticed the holes are missing if anyone knows why that is too. Thank you for your help!
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haidy_easyeda 8 months ago
Hello, I am a technician from Easyeda. Thanks for contacting us and sorry for keeping you waiting.  If it is convenient, please send the project files to my email so that I can find the problem.  [haidy@easyeda.com](mailto:haidy@easyeda.com)  I look forward to hearing from you!<span class="size"></span>
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