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Having trouble connecting a trace on inner layer 1 to top layer.
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LISA_DALTON 6 years ago
As the attached .JPG shows, the ratline still exists on pointed out trace, despite the fact I was not having trouble doing the same on other nets/traces. Ideas? -Lisa D [https://easyeda\.com/editor\#id=efd87536b73a4959a680d78a01346dd6\|c9279a7958064c3c83d23789c52cbc2c](https://easyeda.com/editor#id=efd87536b73a4959a680d78a01346dd6|c9279a7958064c3c83d23789c52cbc2c) ![TRACE NOT CONNECTING ISSUE.jpg](//image.easyeda.com/pullimage/PQbsU6FpDjrw0H3NcBeS9M3tTDDrGsdmHSZZubXy.jpeg)
Comments
dillon 6 years ago
We don't support VIA under SMD pads, this is no good for SMT.   you can add a via on a track near by pads ![image.png](//image.easyeda.com/pullimage/CPHcAkBaYUAJvhaaDAApC8k6l6ZCM19sy4MNDHlN.png)
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LISA_DALTON 6 years ago
@dillon I understand, easy enough to put via elsewhere. Thank you, -Lisa
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dillon 6 years ago
@LISA_DALTON  [https://easyeda.com/forum/topic/EasyEDA-new-version-V4-5-7-is-released-ae1a7639adb44f0d93698b5ce0b3707d](https://easyeda.com/forum/topic/EasyEDA-new-version-V4-5-7-is-released-ae1a7639adb44f0d93698b5ce0b3707d)   Please check the new feature, and let us know how you feel.   EasyEDA has 300K users, we always hear from our users and make EasyEDA better and better. Thanks Dillon
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LISA_DALTON 6 years ago
@dillon I have upgraded to the newest version, and found some of the many improvements will be of use to me immediately. I have seen how responsive you are to fixing issues as they come up, and think you are doing a very good job with improving the EasyEda experience. Which is why the boards I have yet to start will be done using your service. -Lisa Dalton C Squared Engineering.
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LISA_DALTON 4 years ago
@dillon Hello, About one year ago I was forced to stop working due to a health issue.  Before that happened I was asked to give feedback on a new Alpha version of  EasyEda. I was happy to do so. After my feedback was given, I was surprised to be told my next PCB order would be without cost. I am now back to work, and finishing the project I started. I have no E-Mail record of this. I do believe it was the message above that was what was the beginning of this however. I am fully aware of the time elapsed, and I don't know if there was any time or other limitations on this. I would understand if you can no longer find any copy of this, or feel it has been too long to still fulfill the offer . I will be placing an order for 10, 4 layer boards within the week, regardless of your decision. Your Company has earned our loyalty and respect. The 1 order that I placed over a year ago, showed me the quality of the PCB's you make. The Design side is also a great experience. Sincerely, Lisa Dalton, BSEE, & on behalf of the owner of C Squared Engineering, Craig Chamberlain.
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