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Project Folders are now empty...design files missing

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Critter_Spike 5 years ago

I have 15 projects listed in my work area. Three of these folders are now empty..the schematics and board layouts are gone. This represents a great deal of work lost and it will have to be redone. Can these be recovered ? The project folders are shown, but when I try to expand them...noting shows...!!! Regards, Brendan

Firefox 67.0 OS X 10.14 EasyEDA 6.1.49

Comments

andyfierman 5 years ago

Please read the Tutorial about: ![image.png](https://image.easyeda.com/pullimage/YGa6gr8mSQxfoeGHSKcHhpgkygUAFJ4sPdffW4i7.png) [https://docs.easyeda.com/en/Introduction/Basic-Skill/index.html](https://docs.easyeda.com/en/Introduction/Basic-Skill/index.html) Please also see UserSupport's reply in: [https://easyeda.com/forum/topic/Schematic-completely-disappeared-7beae15d94114affa199b6d0af8bfb68](https://easyeda.com/forum/topic/Schematic-completely-disappeared-7beae15d94114affa199b6d0af8bfb68)

Chrome 73.0.3683.86 Ubuntu EasyEDA 6.1.49

Critter_Spike 5 years ago

@andyfierman Hi Andy...Thanks for getting back to me. I've been through the Document Recovery drop-down option from menu bar, but using the filter All Projects...the list is incomplete...the missing projects are not listed. I then tried the option to recover from the recycling Bin...and this listed one of the projects...but it was a blank schematic file...so no result. This is not the same scenario as ...topic ....7beae15d94114affa199b6dd0af8bfb68 (second link) which I have reviewed. Can you suggest an recovery option..?

Firefox 67.0 OS X 10.14 EasyEDA 6.1.49

andyfierman 5 years ago

@UserSupport, Can you help?

Chrome 74.0.3729.169 Windows 10 EasyEDA 6.1.49

dillon 5 years ago

@Critter_Spike Can you print a full screensnap of your easyeda editor. Do you archive your projects [https://easyeda.com/account/user/projects/archive](https://easyeda.com/account/user/projects/archive) ? We are sure your **15 projects are under our database**. So no need Ito worry your designs. Can you try to [https://easyeda.com/account/user/projects/](https://easyeda.com/account/user/projects/)

Chrome 71.0.3578.98 Windows 10 EasyEDA 6.1.33

Critter_Spike 5 years ago

@dillon There are three projects that I've "Expanded"...these are now empty folders.. ![Screenshot 2019-06-05 at 20.43.27.png](//image.easyeda.com/pullimage/JZk7Lu8j6vfLO2YeZGKyHoFZfBX1itrPTAEbViGV.png)

Firefox 67.0 OS X 10.14 EasyEDA 6.1.49

Critter_Spike 5 years ago

If I try opening via the Projects link...I get blank sheets..see example... ![Screenshot 2019-06-05 at 20.54.56.png](//image.easyeda.com/pullimage/SuoU4Itu32OkSIfmgmlqn7U9cjDseqf4HHNVYnuj.png)

Firefox 67.0 OS X 10.14 EasyEDA 6.1.49

UserSupport 5 years ago

Hi After check the database index, these tree projects no documents, and the project create time same as update time, that seems they are haven been updated after creating. please check.

Firefox 67.0 Windows 10 EasyEDA 6.1.49

你现在访问的是EasyEDA海外版，建议访问速度更快的国内版 https://lceda.cn(需要重新注册)
如果需要转移工程请在个人中心 - 工程 - 工程高级设置 - 下载工程，下载后在https://lceda.cn/editor 打开保存即可。
有问题联系QQ 3001956291 不再提醒

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