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Unable to Download Project Backups

711 7

jeff.truck 4 years ago

I have attemped to create project backups two (2) times. On both occassions I would receive notification the next day that backup completed and a link to the zip file is provided. However when I click the link to download the zip file to my computer, a blank window appears and no download session follows.

Electron 3.0.11 Windows 7 EasyEDA 6.3.22

Comments

andyfierman 4 years ago

Have you checked your default download folder?

Chrome 78.0.3904.108 AndroidOS 9 EasyEDA 6.3.22

jeff.truck 4 years ago

Yes - no zip files there from EasyEDA.

Electron 3.0.11 Windows 7 EasyEDA 6.3.22

UserSupport 4 years ago

@jeff.truck please try download at browser, that seems client bug ![image.png](//image.easyeda.com/pullimage/7He5V4LLEbI1XCuvlkHNjLp6iCsGp9P3dVcC0qrh.png)

Edge Chromium 80.0.361.57 Windows 10 EasyEDA 6.3.22

Henrik Larsen 4 years ago

Hi, Any news on this. I have the same problem, now 2 months after... It seems the download page just hangs without starting download. My download folder dont have any backup files and I have tried activating the download from both client and browser. Regards.

Chrome 81.0.4044.138 Windows 10 EasyEDA 6.3.43

UserSupport 4 years ago

@maximumiq It works good at my side, you after Apply, you can close the page and waiting the system messege.

Firefox 76.0 Windows 10 EasyEDA 6.3.43

Henrik Larsen 4 years ago

Hi, I click the link for the backup file in the message, and gets a completely blank page - in both client and browser. No buttons or anything. I also wait for 10 minutes with blank page, but still blank page and no downloads.

Electron 2.0.5 Windows 10 EasyEDA 6.3.43

Henrik Larsen 4 years ago

Copy of page: ![image.png](//image.easyeda.com/pullimage/5MboCezCgVddbEE7ahxfJ6wYU1Rw9yh33UnrLVHr.png)

Electron 2.0.5 Windows 10 EasyEDA 6.3.43

你现在访问的是EasyEDA海外版，建议访问速度更快的国内版 https://lceda.cn(需要重新注册)
如果需要转移工程请在个人中心 - 工程 - 工程高级设置 - 下载工程，下载后在https://lceda.cn/editor 打开保存即可。
有问题联系QQ 3001956291 不再提醒

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